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Secure Jewellery Store Payments Without Chargebacks

✨ Quick Summary

Jewellery store payments are card, cash or bank transactions taken in store or remotely for high-value items. Atoa uses open banking so customers approve each payment with face or fingerprint ID in their banking app. That removes chargeback risk, lowers fees and settles funds in seconds via Faster Payments.
Natalie Davies

By Natalie Davies

5 May 2023

  • 5 minutes read

Calling all jewellers! 

Do you need help with expensive transaction fees and outdated payment methods? Maybe you spend too much time worrying about chargeback fraud harming your cash flow.

If so, it’s time to meet a revolutionary open banking app offering instant payments with low fees.

Likely, traditional payments aren’t working for your business. Cash can easily be lost or stolen, and trips to the bank are becoming more challenging, with branches closing left, right and centre. On the other hand, card payments can be just as painful, with steep processing fees attached to high-value transactions like yours. There is also a risk of customers making chargeback claims, which can hit your profits hard. Thanks to open banking, Atoa cuts through these payment problems, giving you more of what you earn.

How does Atoa Business work?

Open banking lets you connect your business bank account to a customer’s bank account, creating a direct and secure payment gateway. They’re also known as Account to Account (A2A) payments.

Most importantly, this process eliminates third-party payment processors, who bite into your profit.

Lower fees, instant payment

By removing intermediaries from traditional payments, we can offer a maximum fee of 0.7% per transaction, subsequently falling with higher volumes. Without card providers, we can give you the funds instantly. Your profit margin will thank you! 

No more chargeback

Customer identity is verified at checkout using their mobile banking app’s unique face or fingerprint ID. Payments are only approved when the customer passes security, meaning there is zero room for costly disputes. 

Different ways to get paid

Your customers can scan the QR code stand or on screen in person. Remote request links can be sent via SMS, WhatsApp or email if you need to take a deposit or instalments. Our transaction fees remain the same, whichever way you take payment. 

Seamless integration

Create an account in seconds to start accepting instant payments. There’s no need for card machines or complicated integration – add Atoa to your existing POS!

Customer experience

Customers will love the convenience of paying directly from their bank account, removing the need to enter card details or dash to the cashpoint. You can also refund customers just as quickly as they paid.

We’re confident that Atoa will save you money, but don’t just take our word for it! Download the Atoa Business app, connect your bank account in seconds and start taking low-fee and securely processed funds today. As a thank you for choosing us, we’ll give you 7 days of transaction-free payments. Alternatively, book a live product demo today!

Frequently asked Questions

How can jewellers take secure payments?

Jewellers can take secure payments using Pay by Bank, where the customer approves each payment in their own banking app with face or fingerprint ID. This removes any need to handle card details and confirms the payer’s identity through their bank before money moves. With Atoa, jewellers accept both Pay by Bank and card payments from a QR code or payment link.

How can businesses avoid chargebacks?

Businesses can avoid chargebacks by using Pay by Bank, which has no chargebacks because each payment is approved in the customer’s banking app with Strong Customer Authentication. Once the customer authorises the account-to-account transfer, it cannot be reversed through a card dispute. Atoa offers Pay by Bank so high-value sellers remove chargeback risk entirely.

Is Pay by Bank safe for high-value sales?

Yes, Pay by Bank is safe for high-value sales because every payment is authenticated in the customer’s banking app using biometric Strong Customer Authentication. There are no chargebacks and funds settle usually in 3 to 6 seconds via Faster Payments, so jewellers confirm payment before handing over goods. Atoa is FCA authorised (FRN 1007647) and certified to ISO 27001 and SOC 2.

What fees does Atoa charge jewellers?

Atoa charges Pay by Bank fees from 0.6% plus VAT and card fees from 1.3%, up to 50% lower than typical card fees. There are no chargebacks on Pay by Bank, and no machine rental or contract. Jewellers can start with a 7-day free trial.