Why Atoa is ISO 27001 certified

We’re thrilled to share that Atoa is now ISO 27001 certified — the globally recognised standard for information security management.

This milestone underscores our commitment to protecting customer data and delivering secure, compliant payment solutions to businesses across the UK.

What is ISO 27001?

ISO 27001 isn’t just a badge. It means we’ve embedded security into every part of how we operate, from the way we handle sensitive data to how we build and deliver features at Atoa. Organisations that meet these standards undergo extensive audits by independent bodies to prove their systems and controls are up to scratch.

Why this matters to our customers

Security and trust are foundational to everything we do at Atoa. Whether you’re a law firm, automotive dealership, or staffing agency, we know that protecting your data — and your customers’ — is non-negotiable.

Achieving ISO 27001 certification brings three clear benefits to our clients:

• Trust. Our merchants can feel confident knowing Atoa meets the highest security standards globally.
  
  
• Streamlined onboarding. For larger clients with stricter compliance requirements, ISO 27001 helps simplify vendor approval and due diligence processes, making the onboarding experience seamless.
  
  
• It shows our commitment to doing things right. Security isn’t just a checkbox — it’s something we consider our highest priority every day. 

A milestone, not the finish line

While this certification is a proud moment for our team, it’s just one step in our journey. We’re constantly evolving how we secure, monitor, and improve our systems — and ISO 27001 is the framework that helps keep us accountable as Atoa scales.

Our merchants rely on Atoa not just to help them save on fees or improve their cash flow, but to deliver a payment experience they can trust. ISO 27001 strengthens the foundation we’re building on — and raises the bar for what businesses should expect from their payment providers.

About Atoa

Atoa helps UK businesses accept payments faster, fairer, and more securely — saving up to 50% on card fees.

We work with a wide range of industries, from automotive and legal services to staffing and recruiting. Our platform allows merchants to collect payments via SMS, QR codes, and invoice integrations with tools like Xero, Sage, and QuickBooks — all with instant settlement and low fees. To learn more about how Atoa can support your business, get in touch with our team.

Frequently asked Questions

What is ISO 27001 certification?

ISO 27001 is the globally recognised standard for information security management. Certification means an organisation’s security controls have been audited and verified by an independent body. Atoa is ISO 27001 certified, alongside holding SOC 2 and FCA authorisation (FRN 1007647).

Why does ISO 27001 matter for payment security?

ISO 27001 matters because it shows security is built into how a payment provider handles data, rather than added as an afterthought. It requires documented controls, regular independent audits and continual improvement. For merchants, that means stronger protection of business and customer information.

Is Atoa’s payment data secure?

Yes, Atoa’s payment data is secure. Atoa is ISO 27001 and SOC 2 certified and FCA-authorised (FRN 1007647), and Pay by Bank payments are approved in the customer’s banking app with Strong Customer Authentication. No card details are shared and there are no chargebacks on Pay by Bank.

How does Atoa protect business and customer information?

Atoa protects information through ISO 27001-certified security controls, independent audits and encryption of sensitive data. Payments are authenticated in the customer’s own banking app, so card and login details are never shared with the merchant. This reduces the risk of fraud and data breaches.